Responsibilities:

Strategic HR Partnership 

• Collaborate with retail operations leaders to understand business needs and translate them into HR strategies. 
• Support workforce planning and talent acquisition aligned with retail expansion and seasonal demands. 
• Advise on organizational design and staffing models for fuel stations and retail outlets. 

Employee Relations & Compliance 

• Ensure compliance with labor laws, health & safety regulations, and company policies across all retail sites. 
• Handle disciplinary actions, grievances, and conflict resolution professionally and legally. 
• Monitor absenteeism, turnover, and employee conduct, especially in high-turnover retail environments. 

Performance & Talent Management 

• Implement performance appraisal systems tailored to retail roles (e.g., station attendants, cashiers, supervisors). 
• Identify training needs and coordinate learning programs for frontline staff and managers. 
• Support career development and succession planning for key retail roles. 

HR Operations & Reporting 

• Oversee HR administration for retail staff: contracts, onboarding, payroll coordination, and benefits. 
• Maintain accurate HR metrics and dashboards for retail workforce analysis. 
• Support audits and internal reviews related to HR practices at retail sites. 

Culture & Engagement 

• Promote a positive work culture across fuel stations and retail teams. 
• Lead employee engagement initiatives, recognition programs, and feedback mechanisms. 
• Support diversity, equity, and inclusion efforts in retail hiring and management. 

Requirements and Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field. 
• 5+ years of HR experience, preferably in retail, FMCG, or petroleum sectors. 
• Strong knowledge of labor laws and HR compliance. 
• Excellent interpersonal, communication, and problem-solving skills. 
• Ability to travel to retail sites as needed. 

Preferred Skills 

• Experience with HRIS systems and data-driven HR decision-making. 
• Familiarity with shift-based workforce management. 
• Ability to work in a fast-paced, multi-location retail environment. 

Bright Victory Mekong Petroleum Import – Export Co., Ltd (BVM)

Address: #46a, Monivong Blvd, Sangkat Sras Chork, Khan Daun Penh, Phnom Penh.

Telephone: 089 999 693 / 098 288 417

E-mail:  hr@bvmpetroleum.com